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All Systems Operational

IONOS Operational
IONOS Login Operational
IONOS Order Page Operational
IONOS Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
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Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
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Server & Cloud Operational
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E-Mail Marketing Operational
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Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 14, 2025

No incidents reported today.

Oct 13, 2025

No incidents reported.

Oct 12, 2025
Long waiting times for our Hotline
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Oct 12, 21:00 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com
Oct 12, 15:02 EDT
Long waiting times for our Hotline
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Oct 12, 14:55 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com
Oct 12, 13:30 EDT
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 EDT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Oct 10, 02:11 EDT
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Long waiting times for our Hotline
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Oct 9, 23:13 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com
Oct 9, 22:18 EDT
Oct 8, 2025
Limited functionality of Support Tools
Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Oct 8, 06:37 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Oct 8, 05:36 EDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

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